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Hotline for Complaining About Thai Customs

Transcript of the above video:

As the title of this video suggests, we are discussing Thai Customs. 

Thai Customs seems to have gotten itself in the news recently for basically assessing levies against incoming people, mostly Thai people and it did not go over well. 

In a recent article from the Nation Thailand, that is nationthailand.com. The article is titled: Law and Import Duty Clarified After Backlash. Quoting directly: "The Customs Department defended itself on Tuesday in the wake of a social media storm over travelers' claims they had been unfairly charged import duty at Thai airports. Many people complained about being charged for items they were bringing in to the country." Quoting further: "The Customs Department said on Tuesday that Air passengers could bring in items for their own personal use and worth no more than 20,000 Baht. Personal use also means just one of the items in question so if the passenger brings in several of the same item they would be subject to tax."  All of that is very interesting.  There is a lot more in here. In fact those who are interested in reading this, it is probably a good idea because understanding how this Customs regime works can save one a lot of consternation.  

What I thought was extremely interesting was toward the end of this article it said: "If anyone thinks Customs Officials have treated them unfairly, they can complain by phoning 1332 or messaging on the Line application, line ID:@customshearing.” So I thought it was interesting that they made note of the fact that those who have an issue with their Customs' levy, their Customs' assessment, do have recourse to complain. Again that hot line was 1332 and the Line ID:@customshearing so there is some recourse for at least being able to lodge a complaint with respect to Customs and Custom duties here in the Kingdom of Thailand. 

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